FAQ's & Contact

A. All Alexandra Johns products are proudly Australian made.

A. We use a range of natural, active ingredients to give you a truly ajeless result. The ingredients list for each is on each product page (click on the product images in the shop to view the range and product information).

A. We use tracked, express shipping, so if you’re within Australia you’ll receive yours within five working days.

A. For any purchases over $100, shipping is free.

A. All of our shipping is tracked, so please let us know if you don’t receive your items. Or if for any reason you’re not happy with your product , please contact our team.

Contact Our Team

If you have any Product or Website related Questions not answered above, use the message form below. We will reply as soon as possible.


We are located at:

21 Mackerel Court
Palm Beach QLD 4221

By Appointment Only

Please Call 0497 858 400